Regular calls that notice when something changes, and tell the right people.
Amy phones the people you support for a friendly chat, remembers every conversation, and sends your team a clear report. She keeps you in touch between visits, appointments and assessments, without adding to anyone’s caseload.
Illustrative call with someone waiting for a council home assessment. Tap a moment to jump to it.
Offer your families between-visit check-ins, under your name.
Families who pay for home care worry about the hours between visits. With Amy you can offer them more: friendly check-in calls between visits, a weekly update, and an alert when something changes. It’s a new monthly service you sell to private-paying families.
- Sold under your nameFamilies meet “Amy, from [your agency]”. Your name on the calls and on every update.
- New revenue from families you already serveA monthly add-on for private-paying clients, on top of the care you provide.
- Earlier warning for your teamWith the person’s consent, your coordinators hear about changes between visits.
- We run the technologyCalls, memory and updates are handled by Cognolite. No new systems for your carers.
Founding partner places available.
Cheerful on both calls. Mentioned the stairs have been “more of an effort”; worth checking at Thursday’s visit. Nothing urgent.
Illustration. Your agency’s name replaces the placeholder.
Between referral and care, important changes can go unseen.
People waiting for an assessment, a package of care or a follow-up can go weeks without anyone checking in. Amy keeps in touch, notices change, and flags it to your team for human review.
Post-assessment check-ins
Stay in touch after an assessment while support is put in place, and hear early if things change.
Waiting lists
Regular contact with people waiting for assessment or services, so changes are spotted before they become a crisis.
Missed-medication safeguarding
Amy asks about medication on each call and flags to your team when doses are repeatedly missed.
Post-discharge follow-up
Check in after a hospital discharge and flag early signs that someone isn’t coping at home.
Start with a 12-week pilot
- One use case
- Up to 100 people
- Reports in your format
- An outcomes review at the end
Integration
Reports by secure email or PDF from day one; integration with your case-management system scoped in the pilot.
Book a 20-minute callWhat your team receives
A regular wellbeing report for each person Amy calls. It opens with an overall rating, the direction of travel and a recommended action, so a coordinator can see in seconds who needs a follow-up.
- Overall rating and trajectory at a glance
- Four areas: cognitive, emotional, social and functional
- A recommended action, for your team to review
- Evidence from the calls behind every rating
We’ll take you through a full sample report on your call.
Book a 20-minute call- Overall rating
- Amber · MonitorPreviously Green · Stable
- Trajectory
- Deteriorating
- Calls
- 6
Arrange a family call or a befriending referral this week. Review again after two more calls.
- CognitiveStable
- EmotionalMonitor
- SocialMonitor
- FunctionalStable
- Protective factors
- Emerging concerns
- Safeguarding review
- Evidence from each call
Governance pack
DPIA summary, data-flow diagram and security approach, for your information governance and procurement teams.
Download the governance packWe’re finishing this now. Ask for it on your call and we’ll send it over.
Consent, privacy and safety come first.
Before launch, we agree the privacy, access, retention and safeguarding arrangements for your service, and share assurance information with your governance and security teams.
- Consent-led participationEach person agrees before the calls begin, through a consent process we set up with you, and can stop at any time.
- Protected data flowsInformation is encrypted in transit and held in secured systems with restricted access.
- Authorised access onlyReports go only to the people and teams agreed for each service.
- Clear governanceRetention, sharing and escalation routes are agreed with you before launch.
- Not a clinical serviceAmy does not diagnose, provide therapy or replace professional care. She supports human judgement.
- Not an emergency serviceAmy can’t send help. Urgent concerns follow the escalation route you set.
- People make the decisionsAmy flags what she notices. Your team reviews it and decides what happens next.
- Transparent about AIAmy never claims to be a person, and says she’s an AI whenever she’s asked.
Let’s see if Amy fits your service.
Twenty minutes, no slides. We’ll talk through your use case and what a pilot would look like. Prefer email? hello@cognolite.comEmail us