Prioritise limited resources
Care teams gain clearer visibility across waiting lists and caseloads, helping them focus human time where it may be needed most.
Mental Health Waiting-List Support
Between referral and care, important changes can go unseen.
Amy checks in and flags when earlier support may be needed.
Amy a human voice AI is Cognolite's purpose-built longitudinal wellbeing intelligence system, that turns regular conversations into actionable insights for human review.
Amy does not diagnose, provide therapy or replace professional care. She augments human support.
Illustrative sample
Good morning, SarahHere is your service overview.
SJ
Active participants
1,248
Check-ins completed86%
Needs review42
Trend overview
Stable1,164
Meaningful change84
AB
Latest report summaryReduced engagement over the last 10 days. Human review recommended.Example only. Live reports are configured for each service.
Review
Adult social care
NHS & waiting lists
Loneliness & prevention
Supported living
Family wellbeing
Why it matters
Earlier visibility. Better use of human care.
Without regular contact, important changes may remain invisible until the next appointment or a situation becomes more difficult to manage. Cognolite helps services stay informed while giving people greater continuity while they wait.
Support earlier outreach
Meaningful changes can be surfaced sooner, supporting timely review before needs become more urgent or crisis-led.
Give people continuity
Regular check-ins provide a consistent point of contact for people waiting for care or receiving light-touch support.
Keep decisions human
Amy provides structured insight for authorised teams. Professionals remain responsible for review, prioritisation and follow-up.
Human-led by design
How Cognolite works
Enrol
Define the cohort, consent pathway, call frequency and sharing rules.
Organisation-led or individual-led.Amy checks in
Regular, natural telephone conversations build familiarity and continuity.
No app or new device required.Baseline and change
Cognolite compares each person with their own established pattern over time.
Observation, not diagnosis.Human review
Authorised teams receive concise reports to support prioritisation and follow-up.
Final decisions remain human.
Primary launch model
Built for councils, NHS teams and care providers
Cognolite helps services maintain contact with people awaiting appointments or receiving light-touch support, surface meaningful changes earlier and focus human time where it matters most.
Between-contact visibility
Caseload review support
Structured wellbeing reports
Scalable proactive outreach
Secondary pathway
Also available for individuals and families
Adult children supporting older parents
With the participant's knowledge and permission.
With the participant's knowledge and permission.
Adults seeking regular check-ins
For connection, reflection and continuity.
For connection, reflection and continuity.
Families wanting continuity
With consent-led summaries and sharing controls.
With consent-led summaries and sharing controls.
Data privacy and security
Data privacy is fundamental to Cognolite.
We are building Cognolite to meet high standards of privacy, security and responsible data governance. Personal information is handled only for agreed service purposes and is never sold or used for advertising.
Privacy by design: we minimise the information collected, protect data flows, restrict access to authorised users and keep human oversight at the centre of every deployment.
Consent-led participation
Clear purpose, permissions and sharing choices.
Clear purpose, permissions and sharing choices.
Protected data flows
Data is protected in transit and within secured systems.
Data is protected in transit and within secured systems.
Authorised access only
Access is limited according to role and service need.
Access is limited according to role and service need.
Clear governance
Retention, sharing and safeguarding arrangements are agreed before launch.
Retention, sharing and safeguarding arrangements are agreed before launch.
Assurance for organisations
Built for responsible deployment
Before launch, Cognolite works with each organisation to agree the privacy, access, retention and safeguarding arrangements appropriate to the service. Relevant assurance information is provided to authorised procurement, information-governance and security teams as part of due diligence.
Questions organisations ask
Security and privacy FAQ
Only the information needed to provide the agreed service. This may include participant contact details, consent preferences, engagement records, conversation information and structured wellbeing reports.
Information is handled within secured cloud environments selected for the deployed service. Storage and processing arrangements are reviewed with each organisation and shared with authorised governance teams during due diligence.
Data flows are protected using encryption in transit, with appropriate safeguards for stored information, account access and administration.
Only authorised users defined by the service, participant permissions and organisational roles. Access is limited to the minimum information needed.
No. Personal information is not sold and is not used for advertising. It is handled only for the agreed service purpose and associated operational requirements.
Not by default. A person paying for the service is not automatically entitled to private conversation data. Sharing is based on the participant's consent and agreed preferences.
Retention periods are defined according to the service purpose, legal and contractual requirements, and the organisation's governance policy. Information is not kept indefinitely without a documented reason.
Amy does not make final clinical or safeguarding decisions. Important observations are routed through agreed pathways for review by an authorised human team.
No. Cognolite is a non-clinical engagement and reporting platform. It supports continuity and human review; it does not diagnose, prescribe treatment or replace professional care.
Public pages explain our privacy commitments without disclosing operational architecture. Relevant technical, supplier and data-flow information is shared with authorised customers during security and procurement review.
Implementation
1
2
3
4
5
6
1
2
3
4
5
Simple onboarding for organisations, individuals and families
Every deployment begins with a clear purpose, defined permissions and an agreed route for human review. B2B implementation is prioritised at launch.
Organisation onboarding
For councils, NHS teams, care providers, charities and wellbeing services.
Discovery
Define the use case, cohort, current pathway and intended outcomes.
Governance setup
Agree the privacy, access, consent and safeguarding approach.
Service configuration
Set call cadence, enrolment, report format and review criteria.
Team alignment
Define who receives reports, who reviews them and how follow-up works.
Pilot launch
Start with an agreed cohort and monitor participation and workflow.
Review and scale
Evaluate outcomes, refine settings and expand responsibly.
Clear implementation: each deployment is configured around the organisation's service model, governance requirements and human review process.
Individual and family onboarding
For adults using Amy directly, or families supporting an adult with permission.
Sign up
Create the account and confirm the participant's contact details.
Consent and sharing
Choose what Amy may record and who may receive summaries.
Meet Amy
A friendly introductory call explains how the service works.
Baseline conversations
Amy learns what matters and establishes the person's usual pattern.
Ongoing settings
Review summaries, call frequency and sharing preferences.
Organisation deployment
Team-led and governance-first
- Cohort-based implementation
- Authorised staff access
- Defined safeguarding and review routes
- Pilot evaluation and service reporting
- Contract-based support
Personal or family deployment
Participant-led and consent-first
- Individual account setup
- Private or shared summaries
- Participant-controlled sharing preferences
- Simple telephone-based activation
- Clear support boundaries
Bring earlier awareness to the people who need it most.
From waiting-list support to family reassurance, Cognolite helps extend human care with regular, compassionate contact and structured longitudinal insight.
Contact
Plan a pilot
We can discuss the target cohort, current pathway, data flow, human review model and success measures.
✉ hello@cognolite.com
United Kingdom